Once a tree has been felled/removed to ground level the stump and roots will be left. The Tree Fella NE Ltd has specialist stump grinding machinery that allows us to completely remove stumps and lateral roots when required.
All of our stump removal work is FULLY INSURED. We carry current Public Liability Insurance to the value of £5,000,000 and Employers Liability Insurance of £10,000,000.
Our team of experienced staff regularly carry out removal work in South Shields and surrounding areas. Our business uses well-maintained machinery in order to safely carry stump grinding work in an efficient and cost-effective manner.
Need tree stumps removed in South Shields?
Here’s a breakdown of our stump removal process from quote to clean-up…
- REQUEST A QUOTE – ONLINE or BY PHONE
You request a quotation through our online booking form. It’s a good idea to provide as much information as possible. You could also email photos to [email protected]. This way, we may be able to give you a quicker quotation.
- WE WILL CONTACT YOU
Once we receive your quotation request, one of our team will be in touch to arrange an assessment visit. You’ll be able to access our Client Hub to view and confirm any appointments. In some cases, and when the price is agreed upon during the visit, the survey and services can be performed by our surveyors on the same day. Normally they’ll be scheduled separately.
- RECEIVE YOUR QUOTE
Following our assessment visit, we’ll email you a quotation via our Client Hub. You’ll also receive a text to let you know the quotation is available to view. You can then either approve the quotation or request to make changes. Once approved, we’ll contact you to schedule the work.
- ON THE DAY
A team of two or three experienced professionals will arrive at the scheduled time to complete the appointed works on the day. Depending on access, we may request cars to be moved to provide our truck and woodchipper space. Don’t worry – we regularly fit safely into tight spaces.
- THE WRAP-UP
Upon completing the job items, you’ll be given a chance to check over the work and ensure it meets your expectations. Your garden will be left tidy, with waste removed were agreed upon during the quotation process. The team will then leave, and the administration team will follow up.
- A JOB WELL DONE
After our visit, we’ll contact you to ensure theirs no unresolved issues, and we will issue an invoice for payment. Our customers can pay in several ways, including bank transfer and by credit/debit card.
For free advice – call us on 0191 432 6167